What Data We Collect and Why We Hold It
When you open an account with us, we collect the information you submit directly — your name, contact details, and the payment method you link, whether that's DANA, OVO or GoPay. We also collect technical data tied to how you access the platform: device type, browser,
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IP address and session activity. This data serves three purposes: verifying your account identity, processing wallet transactions, and keeping your account secure against unauthorised access. We do not sell your personal data to third parties. We do not share your DANA, OVO or GoPay account details
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with anyone outside the payment processing chain required to complete your transaction. Data tied to your account is retained for as long as your account remains active and for any period required by applicable regulations in eligible regions. Once you close your account and the required
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retention window passes, we delete your personal data from our active systems. Cookies and session trackers help us remember your login state and preferred settings across visits — you can adjust cookie preferences through your browser, though some site functions depend on session cookies to work
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correctly. All data in transit between your device and our servers is encrypted. If you believe any data we hold about you is incorrect, you have the right to request a correction through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.